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| Technical Support |
| 发布日期 | 2008年05月06日 |
| 电子邮箱 | hr@jinfonet.com.cn |
| 工作地点 | 昆明市 |
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职位描述：
Position Description
The Product Technical Support for distributed products provides customers with customer care services by obtaining a clear and concise description of the problem/inquiry and providing accurate, timely solutions/ responses. Manage customer expectations, evaluate and report software problems, respond to inquiries relating to installation, functionality or capabilities, report bugs and follow the designated procedure for escalating problems.
Primary Roles/Responsibilities:
* Provide a quality and timely response.
* Act as a technical liaison with the maintenance and development team to evaluate and report bugs.
* Establish and maintain a good relationship with team members and other staffs.
* Act as backup for other team members when necessary.
* Provide after-hours support as required.
* Perform additional duties as required.
The applicants please hand in your application with a resume in English |
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| 公司简介 |
金峰软件（云南）有限公司
Jinfonet is a fast-growing and innovative system software development company. We provide advanced data analysis, which is based on J2EE, to more than 1000 companies. Their businesses cover System Integration, Telecommunications, Financial Services, Healthcare, Consulting, Manufacturing and so on.
Jinfonet was founded in 1998. Jinfonet is headquartered in Rockville, Maryland along the “I-270 technology corridor”. Jinfonet software(YunNan),Inc.was founded in 2001. Jinfonet currently has 120 experienced Java developers.registered capital has 6 million dollars.
The strength of Jinfonet's engineering team and the company's aggressive growth plans are creating the next success story in the business intelligence marketplace.
Applicant must qualify the following:
1.Bachelor degree (including the fresh graduate);
2.Majors in computer-related sciences (such as computer science, mathematics science, and automatization).
English level: CET-4 or above. |
| 邮政编码： |
650106 |
| 地址： |
昆明市东风西路280号文贸大厦五楼 |
| 联系人： |
人力资源部 |
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| 公司网站： |
http://www.jinfonet.com |
| 电子邮箱： |
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VgU5kdxWssf%2bSo7N6A5pFzMzLGRI46gZBIZS7yhinz3KmEbvmSU18Cf4dN3XnU50
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